We work very hard to deliver the best products and shopping experience to you. However, sometimes because of the scale of operation a few exceptional cases do happen. If for any reason you do not feel satisfied with the product delivered to you then please get in touch with our Customer Service team for an appropriate resolution.
If you’re not satisfied with your purchase like a damaged product or an incorrect parcel, you can return unworn items at any time with a receipt.
Our goal is to ensure your complete satisfaction and bring a smile to the customer’s face.
If you feel there is a quality issue with your item, it may be returned for a refund within 14 days with receipt; or exchanged or returned for store credit at any time.
Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.
Please read all the conditions below. If conditions are not met, we have full right to refuse the return:-
1 All returned or exchanged items must be in new condition, in their original box, and must include all packing material, with all accessories.
2 We are not responsible for personal data.
3 We are not responsible for any consequential or incidental damage; we are responsible for the monetary value of the merchandise only.
4 In case if you have received a wrong product from our side then please register a complaint within 48 Hrs of delivery to start the refund/replacement of your product.
Refund/ Replacement: –
1 Once we have received your product back, it would be sent for a Quality check to our Replacement Verification team.
2 In case a Replacement is asked for then accordingly arrangements would be made to ship the replacement product at no extra cost, however, if the same product is no more available then refund would be arranged.
3 In case of a Refund request, the same would be processed within 5 -7 working days after our Replacement Verification team has certified the refund.